Backup is where confidence and evidence part company. Almost every business believes it has copies. Rather fewer can say when one was last restored, who watched, and how long the whole of it took. This bay covers the machines, the servers, the cloud accounts nobody remembers, and the verification that turns a belief into a record.
N-able Cove covers workstations at file level and at whole-disk level, servers on bare metal, and hypervisor guests. In an industrial business the awkward one is nearly always the same: a physical server running a license dongle and an application older than most of the people using it, which nobody has patched because nobody dares.
That machine gets a whole-server copy, and the copy can come back onto different hardware or onto a virtual machine. Which is the point, because the original hardware is exactly what is going to fail.
The service itself is kept running by Microsoft and by Google. Keeping a copy of the contents is your responsibility, and the distinction usually gets discovered on the morning somebody empties a mailbox that mattered or closes a leaver's account before anybody checked it.
The Microsoft tenant is N-able Cove work. Google Workspace goes to Dropsuite, and so does the Entra ID configuration everything else trusts, and so does the QuickBooks Online company file. The verification line then runs the recovery to a rota and hands over a dated record, the artifact an auditor or an insurer asks to see.
Every rate on this page comes live off the billing service. Anything locked on stays on the worklist while you read on.
Continuous versions of whatever is in active use on a Windows workstation, aimed at the far commoner disaster: somebody overwrote the good copy on Thursday and it went unnoticed until Monday.
| Mounted on | N-able Cove, on the Windows workstation you enroll |
|---|---|
| Isolates | The overwrite itself. A prior version stays reachable |
| Retained for | Versions to whatever retention was fixed at scoping |
| Released by | Anyone with portal access, or a Fortify 24x7 engineer on request |
| Signed off by | The engineer who ran the restore, in the job record |
The entire machine and not a folder off it. When a drive fails or a laptop goes missing between two sites, the replacement gets built back to whatever the last good copy holds.
| Mounted on | N-able Cove, on the Windows or macOS workstation you enroll |
|---|---|
| Isolates | The dead drive. The machine is rebuildable without it |
| Retained for | Copies to whatever retention was fixed at scoping |
| Released by | Anyone with portal access, or a Fortify 24x7 engineer on request |
| Signed off by | The engineer who ran the restore, in the job record |
Bare metal copies for the servers still standing in a rack on your own site, which in an industrial business is usually the file server, the licence server, and the box the line-of-business application refuses to leave.
| Mounted on | N-able Cove, on the physical server you enroll |
|---|---|
| Isolates | The failed server. Its state survives the hardware it ran on |
| Retained for | Copies to whatever retention was fixed at scoping |
| Released by | A Fortify 24x7 engineer, working alongside your own team |
| Signed off by | The engineer who ran the recovery, in the job record |
Guest-level copies of virtual servers. Counting happens per guest, so the invoice agrees with the inventory your own team keeps instead of a host count somebody has to translate.
| Mounted on | N-able Cove, on each virtual server guest you enroll |
|---|---|
| Isolates | The lost guest, and the single file lost inside a healthy one |
| Retained for | Copies to whatever retention was fixed at scoping |
| Released by | A Fortify 24x7 engineer, working alongside your own team |
| Signed off by | The engineer who ran the recovery, in the job record |
Until somebody has restored it, a copy is only a belief. This line runs the recovery to a rota and hands over the evidence, which is what a customer audit or an insurer asks to see.
| Mounted on | N-able Cove, run against a system some copy line already holds |
|---|---|
| Isolates | The assumption. Recovery becomes something you can point at |
| Retained for | Verification records, kept while the subscription is live |
| Released by | Not applicable. Verification runs and reports, it holds nothing |
| Signed off by | The Fortify 24x7 engineer who reviewed the run, on the record |
Microsoft runs the tenant and keeps it up. A copy of the contents is down to you, and most companies find that out on the morning somebody empties a mailbox that mattered.
| Mounted on | N-able Cove, connected to the Microsoft 365 tenant |
|---|---|
| Isolates | The deletion, whether it was a mistake or entirely deliberate |
| Retained for | Copies to whatever retention was fixed at scoping |
| Released by | Anyone with portal access, or a Fortify 24x7 engineer on request |
| Signed off by | The engineer who ran the restore, in the job record |
On the Google side the argument does not change. Contacts, Calendar, Drive, and Gmail lifted clear of the tenant, so an account shut in a hurry does not take the contents down with it.
| Mounted on | Dropsuite, connected to the Google Workspace tenant |
|---|---|
| Isolates | The closed account, and everything that was inside it |
| Retained for | Copies to whatever retention was fixed at scoping |
| Released by | Anyone with portal access, or a Fortify 24x7 engineer on request |
| Signed off by | The engineer who ran the restore, in the job record |
A copy of the accounting record itself. A miskeyed batch, a bad import, or a well-meaning cleanup can put the ledger somewhere you cannot argue it back from without one.
| Mounted on | Dropsuite, connected to the QuickBooks Online company file |
|---|---|
| Isolates | The bad import, and the cleanup that went further than intended |
| Retained for | Copies to whatever retention was fixed at scoping |
| Released by | Your finance team, or a Fortify 24x7 engineer on request |
| Signed off by | The engineer who ran the restore, in the job record |
Directory configuration is the thing everything else trusts, and it is almost never backed up. Groups, roles, policies, and app registrations, copied so that a bad change can be read back and undone rather than rebuilt from memory.
| Mounted on | Dropsuite, connected to the Entra ID tenant |
|---|---|
| Isolates | The change nobody documented, and the rollback nobody could plan |
| Retained for | Configuration copies to whatever retention was fixed at scoping |
| Released by | A Fortify 24x7 engineer, working with your own directory owner |
| Signed off by | The directory owner, on the change record |
Nine lines, and a clear edge around all of them. What follows is what backup does not cover.
Heads up: card statements show FORTIFY 24X7 - Industry Lock Networks is a Fortify 24x7 brand, and your subscription is billed by Fortify 24x7.